Sunday, April 22, 2012

Exchange OST Recovery when confronted with error “Exchange is currently in recovery mode”

Exchange OST files are highly popular in the global business enterprises. Not only do they facilitate a collaborative working environment through emails but also provision for accessibility of Exchange user mailbox data in the absence of connectivity with the Exchange Server.

A burning problem that Exchange users often encounter when trying to establish a connection with the server is:

Exchange is currently in recovery mode.”

This error can be the result of two factors. One is that Cached Exchange Mode is enabled and running. Secondly, the user mailbox has been moved to a different Exchange Server.


To resolve the error the following steps need to be followed:

1.Disable Cached Exchange Mode

To do this go to Tools menu, Click Email Accounts-> View or change exisiting Email Accounts-> Next. From Outlook processes email for these accounts in the following order list, choose Change. Under Microsoft Exchange Server disable Use Cached Exchange Mode option. Restart Outlook.

If in case, the user mailbox has moved onto a different organization or Server, Exchange OST Recovery is possible by creating a new Outlook profile. After the change of organization if you try to connect with Microsoft Exchange Server, the OST file will become inaccessible as the signature of OST file will not match with the Exchange database. The solution is to create a new Outlook profile.

2.Creating a new Outlook Profile

Go to Control Panel-> User Accounts-> Mail. Click Show Profile and select Add. Type the name of the profile to be created and click Ok. Follow the instruction and complete the process.

To recover previous data one needs to perform Exchange OST Recovery through the use of third party tools. These commercial OST Recovery software can recover all the important emails, attachments, notes, tasks, contacts and calendar entries from the OST file by converting it to usable PST.

Stellar Phoenix OST to PST Converter” is one such powerful tool. This adroit Exchange OST Recovery tool supports MS Outlook 2010, 2007, 2003, 2002 and 2000. The demo version of the software is available for free download and shows a clear preview of the recoverable items. This utility is completely read only in nature and preserves the original data formatting of messages.