Tuesday, February 1, 2011

How to Resolve "Exchange is currently in recovery mode" error

MS Exchange Server and MS Outlook collectively provides an efficient and in-demand e-communication environment to the corpoate as well as home users all over the world. But, Instead of globally accepted the occurance of various errors hits the communication channel of the users.

Consider a practicle situation wherein you try to get connect with MS Excahnge Server 2003 via MS Outlook client, but it results an error meassage:
"abode the users"
"Exchange is currently in recovery mode. You can either connect to your Exchange server through the network, work offline, or cancel this logon"

Reasons of occurance of above error message :

    Cached Exchange Mode is enabled and running
    Client mailbox has been migrated to another Exchange Server version

 In any of the above situations the authentication key created for the mailbox does not match with the OST file. To resolve this issue perform the following steps.

In first case where Cached exchange mode is enabled and running resolve the situation by disabling the Cached Exchange Mode, To disable the Cached Exchange mode, follow the instructions:

   1. Go to Tools menu >>Email Accounts >> View or change existing Email Accounts. Click Next to continue
   2. In Outlook processes e-mail for these accounts in the following order list, select the Change option
   3. Disable the Use Cached Exchange Mode option under Microsoft Exchange Server
   4. Restart Outlook

In case where mailbox has been migrated to another version of server you can resolve the issue by creating new Outlook profile. Follow below mentioned steps to create new Outlook profile.

   1. Go to Control Panel > User Accounts > Mail
   2. Select Show Profile, Click Add and type desired profile name and click OK
   3. Follow on-screen instructions to complete the process

In this case, you can not access your previous mails and other data that is stored in your previous mailbox. To recover and access the emails and data on previous mailbox, you need to convert OST to PST file by using some advanced third party ost to pst converter such as Stellar Phoenix Convert OST PST. This OST to PST tool scan the entire .ost file to repair and convert OST to PST file, the resulting .PST(personal storage) file is directly accessible with Outlook. Convert OST to PST tool is very easy to use and has the ability to convert password protected or encrypted OST file components. The tool is compatible with MS Outlook 2010, 2007, 2003, 2002.