Tuesday, February 1, 2011

How to Resolve "Exchange is currently in recovery mode" error

MS Exchange Server and MS Outlook collectively provides an efficient and in-demand e-communication environment to the corpoate as well as home users all over the world. But, Instead of globally accepted the occurance of various errors hits the communication channel of the users.

Consider a practicle situation wherein you try to get connect with MS Excahnge Server 2003 via MS Outlook client, but it results an error meassage:
"abode the users"
"Exchange is currently in recovery mode. You can either connect to your Exchange server through the network, work offline, or cancel this logon"

Reasons of occurance of above error message :

    Cached Exchange Mode is enabled and running
    Client mailbox has been migrated to another Exchange Server version

 In any of the above situations the authentication key created for the mailbox does not match with the OST file. To resolve this issue perform the following steps.

In first case where Cached exchange mode is enabled and running resolve the situation by disabling the Cached Exchange Mode, To disable the Cached Exchange mode, follow the instructions:

   1. Go to Tools menu >>Email Accounts >> View or change existing Email Accounts. Click Next to continue
   2. In Outlook processes e-mail for these accounts in the following order list, select the Change option
   3. Disable the Use Cached Exchange Mode option under Microsoft Exchange Server
   4. Restart Outlook


In case where mailbox has been migrated to another version of server you can resolve the issue by creating new Outlook profile. Follow below mentioned steps to create new Outlook profile.

   1. Go to Control Panel > User Accounts > Mail
   2. Select Show Profile, Click Add and type desired profile name and click OK
   3. Follow on-screen instructions to complete the process

In this case, you can not access your previous mails and other data that is stored in your previous mailbox. To recover and access the emails and data on previous mailbox, you need to convert OST to PST file by using some advanced third party ost to pst converter such as Stellar Phoenix Convert OST PST. This OST to PST tool scan the entire .ost file to repair and convert OST to PST file, the resulting .PST(personal storage) file is directly accessible with Outlook. Convert OST to PST tool is very easy to use and has the ability to convert password protected or encrypted OST file components. The tool is compatible with MS Outlook 2010, 2007, 2003, 2002.

Monday, January 3, 2011

How to Resolve synchronization errors after migrating MS-Exchange mailbox

Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the event log. In such pathetic situations, you face problems while converting OST file into PST file. To overcome these situations a third-party OST to PST converter is needed. With the help of a converter, you are able to convert OST to PST with much ease.

Let's discuss what kind of synchronization problems occur when you use Exprofre.exe (Exchange Profile Update Tool) to migrate a user profile of Microsoft Exchange Server:


Numerous synchronization errors appear on screen. You can see these errors in synchronization log.


Synchronization of organizational forms does not occur. As a result, messages requiring organizational form get displayed without form data.


Synchronization of security settings of MS-Outlook doesn't occur So, if new public folder applies new security settings, then these settings remain unavailable.


Synchronization of favorite folders of Public Folder cannot be done. All the Items that are contained in that folder remain unsynchronized.
Synchronization log contains the below events in it:

“12:03:52 Synchronizer Version 11.0.6352
12:03:52 Synchronizing Mailbox 'move six'
12:03:52 Synchronizing Hierarchy
12:03:52 Synchronizing server changes in folder 'Outlook 10 Security Settings'
12:03:52 Error synchronizing folder
12:03:52 [80070057-501-80070057-550]
12:03:52 The client operation failed.
12:03:52 Microsoft Exchange Server Information Store
12:03:52 For more information on this failure, click the URL below:
12:03:52 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070057-501-80070057-550
12:03:53 Synchronizing server changes in folder 'Outlook 10 Security Settings'
12:03:53 Error synchronizing folder
12:03:53 [80070057-501-80070057-550]
12:03:53 The client operation failed.
12:03:53 Microsoft Exchange Server Information Store
12:03:53 For more information on this failure, click the URL below:
12:03:53 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070057-501-80070057-550
12:03:53 Error synchronizing folder
12:03:53 [80040115-514-0-5C0]
12:03:53 Network problems are preventing connection to the Microsoft Exchange Server computer.
12:03:53 Microsoft Exchange Server Information Store
12:03:53 For more information on this failure, click the URL below:
12:03:53 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040115-514-0-5c0
12:03:53 Synchronizing Forms
12:03:53 Error synchronizing folder
12:03:53 [80070057-501-80070057-550]
12:03:53 The client operation failed.
12:03:53 Microsoft Exchange Server Information Store
12:03:53 For more information on this failure, click the URL below:
12:03:53 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070057-501-80070057-550
12:03:53 Done
12:03:53 Microsoft Exchange offline address book
12:03:53 Download successful”


Root of the issue:
Above problem occurs due to entryid values. Entyrid values are the values that MS-Outlook application uses to locate public folders. But the values get changed when you migrate mailbox. OST file do not get updated using ExProfre.exe tool. Thus, new entry id values are not found by the OST files.


Resolution:
You can easily disregard this issue if the below conditions are true:
Organizational forms are not used by the clients.
There is no need for customized security settings of Outlook.
Favorites stored in public folder are not used by the clients.

Otherwise convert outlook ost to pst file manually and then connect it to MS-Outlook profile. It is possible to use a third party OST to PST converter tool. With the aid of these tools, you can Convert OST to PST data easily and quickly. Your unusable OST file gets converted into usable PST file.

Friday, December 17, 2010

Extract Personal Emails and data from OST file after deleting the Mailbox

OST files are the exact replica of Server based folder and allows you to work in offline mode. Considering this relationship, OST file is just a slave and if somehow Master is deleted slave become orphaned. If mailbox has been deleted but profile is not deleted or modified then still you can recover ost file data. You can start the Microsoft Exchange client with the old OST and recover the data by moving messages from OST to PST file. You may also use third party ost to pst conversion software to convert orphaned OST file to PST file.

How to copy offline messages from OST to PST file:

1. Start the Exchange Client OFFLINE.
2. To add PST service click Services On the Tools menu.
3. Select the messages that you want to copy.
4. On the File menu, click Copy.
5. In the Copy to dialog box, select the personal folders (PST) that you have just created in step 2.
6. Click OK.
7. Repeat steps 5 through 8 for messages you want to copy from each folder.

The reason behind lost ost file data when profile has been modified is that security on an OST works so that Windows NT authentication cannot be used when you work offline.To ensure that you are allowed to log onto the master folder before local access to ost file, Exchange Server creates an encrypted "cookie" from your mailbox's unique entry ID when you are successfully loged in and this cookie is securely stored in your Exchange Server profile. Every time you try to access the OST file, it checks your profile for the existence of this key.

This way you can access the OST file data, if your mailbox is deleted but profile has not been modified. But when you modified the profile Microsoft Exchange replaces this key with a new value from the mailbox that was created and you can not access the data that was contained in the OST created against the first mailbox. in this case you can convert ost pst file to access the data of first mailbox.

Sunday, November 28, 2010

Solve the freeze problem of Outlook 2007 with OST PST converter

It is easy to access Outlook mail objects, such as e-mails, tasks, journals, attachments, appointments, and messages without Internet connection. The overall credit goes to the OST files. These files allow you to use mail objects without Internet connection. Using the OST file is the same as using MS-Office file. Whenever you connect with the Exchange server, all the data of the OST file gets automatically converted to PST. But sometimes, it happens you are unable to use mail objects because you fail to synchronize OST files with exchange server. So, there is a need to convert OST to PST file. For conversion, use a third party OST to PST converter tool.

Discussed below is an error that appears when you use Outlook 2007, Outlook application halts after some time and doesn't allow you to access Outlook application:

“Event Type: Information
Event Source: Outlook
Event Category: None
Event ID: 30 Date: 5/10/2008
Time: 8:33:44 AM
User: N/A
Computer: SBS-Computer
Description: The store C:\Documents and Settings\user.domain\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is being reconciled with the indexer for the following reason: Non-matching max change numbers.”

Causes:
The cause for the occurrence of the above error message is corruption or destruction of your OST file.

Solution:
Such errors can be resolved easily. First repair the corrupt OST file. For checking the OST file, execute OST Integrity Check tool. For executing this tool, follow the below steps:

Close Outlook.
Open Scanost.exe. This program is located at drive:\Program Files\Common Files\System\MSMAPI\LocaleID folder.
From the Name list of profile, select a profile that contains OST for checking.
A dialog box will appear that asks you to Connect or Work offline, select Connect.
Check the Repair Errors check box. If you uncheck the Repair Errors checkbox, then the tool does not make any change even if changes are required.
After performing all the above stated steps, choose Begin Scan.

If you are not satisfied with the results of OST Integrity check tool, then use a third party OST PST converter tool. OST to PST converter tools are read-only tools built with advance technology to safely convert OST to PST file. Built with simple graphical user interface, these tools are easy to understand.