Tuesday, October 12, 2010

Resolving “Service-specific error 0 (0x0)” Error Message

Sometimes, when a user trying to connect with Microsoft Exchange Server, he is unable to connect with the server. Their may be numerous reasons behind this connection error, like network problems, synchronization issues, and mailbox corruption. In all such situations, as the user is unable to connect with the MS Exchange server, he can not access the OST file . To resolve such situations, one needs to convert the OST file into its equivalent PST version. For successful OST to PST conversion, a user needs to search for an effective third-party OST to PST conversion software.

To understand the above mentioned situation, consider a practical situation where you are unable to connect to Microsoft Exchange Server after repetitive attempts. On the event log , you see the following details

“The MS Exchange Information Store service failed with the following
error:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 10/16/2006
Time: 2:38:07 PM
User: N/A
Computer: SERVER1
Description:
The Microsoft Exchange Information Store service terminated with
service-specific error 0 (0x0).
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp”

Cause:

Reasons behind the above situation may be:
1)Network-related issues that do not allow you to connect to MS Exchange Server.
2)Synchronization problems with  Exchange Server.
3)Corruption of Exchange mailbox.

Resolution:

To resolve the above problem:

1)Fix all the synchronization issues with MS Exchange Server.
2)In case of any network component damage, change that component.
3)For corruption in mailbox, create a new profile. To synchronize your OST file with this new profile, you need to convert the OST file to PST. For such reasons, you need an OST to PST software. Such conversion software are readily available on the Internet and Convert OST to PST in just three steps. These software serve as self-explanatory tools that do not require any prior technical skills.